At Sirfiire, customer satisfaction is important to us.
Returns
Returns are accepted within 7 days of receiving your order if:
- The product is damaged
- The wrong item was delivered
- The product has a manufacturing defect
The product must be unused, unwashed, and returned with original tags and packaging.
Non-Returnable Items
Returns will not be accepted for:
- Used or washed products
- Items damaged after delivery
- Products without original tags
- Sale or clearance items (unless defective)
Refunds
After receiving and inspecting the returned product, approved refunds will be processed within 7–10 business days to the original payment method.
Exchanges
Size exchanges are subject to stock availability.
Cancellation
Orders can be cancelled only before dispatch.
Once shipped, cancellations are not possible.
Contact
For return or refund assistance:
Email: support@sirfiire.com