Welcome to Sirफिरे (Sirfiire). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit https://sirfiire.com.
Information We Collect
When you interact with our website, we may collect:
- Full Name
- Email Address
- Mobile Number
- Shipping & Billing Address
- Payment Information (processed securely through Razorpay)
- Order Details
- Device & Browser Information
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Send order confirmations and shipping updates
- Respond to customer support requests
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send promotional offers (only if you opt-in)
Payment Security
All payments are securely processed through trusted payment gateways such as Razorpay. Sirfiire does not store your debit card, credit card, or UPI credentials.
Cookies
We use cookies to improve website functionality, analyze traffic, and enhance your shopping experience.
Sharing Information
We never sell your personal information. Your data may only be shared with trusted partners such as payment gateways, courier companies, and service providers necessary for order fulfillment.
Data Security
We use industry-standard security practices to protect your personal information.
Contact
For privacy-related questions:
Email: support@sirfiire.com
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Orders cancelled after 24 hours may be subject to a minimum 25% or maximum 50% cancellation and restocking fee in addition to any shipping charges incurred.
Orders cancelled after 24 hours may be subject to a minimum 25% or maximum 50% cancellation and restocking fee in addition to any shipping charges incurred.
Auros reserves the right to modify or change the terms of use of this site with or without notification.
How we use collected information
Auros may collect and use Users personal information for the following purposes:
– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To run a promotion, contest, survey or other Site feature